1 - Check that the lamp or bulb is within Wi-Fi range. Showing up as connected to ST and working. Here are some examples: “Alexa, turn on the living room light.” “Alexa, turn off the living room light.” “Alexa, set the living room light to 50%. Turn light switch off for 1 second. I also have two Globe led bulbs that are working in the Globe Suite app. Once your scenes are found, they will be synced and you can begin to use Amazon Alexa to control your scenes. Hello all - I have read and read about this topic but I still have not solved my issue so here goes. To have Amazon Alexa control your devices, use the names you set up in the Globe Suite™ APP. I have almost 100 bulbs in this house, about 55 or so are Osram lightify Tunable White LED Flood. This is also true later on if after pairing you move the light out of Wi-Fi range, it will not be able to connect well. Turn light switch on for 18 seconds. Step 2:. Globe Suite Smart Lights randomly stopped working I've tried everything. Tap the 3 dots and select DISCOVER NEW BULBS. Repeat 5 times back to back. I have a V2 hub. Here are some examples: “OK Google, turn on the living room light.” “OK Google, turn off the living room light.” “OK Google, set the living room light … Deleted the light from the other app and tried again in google home. I have tried factory resetting the bulb. It is usually different bulbs, and in many instances they are 20 feet from the hub. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Globe Electric – The Creative Energy Company® since 1932. No luck. To have Google Assistant control your devices, use the names you set up in the Globe Suite™ APP. Step 3:. Simply download the Globe Suite™ APP to get started. Said "linked" but did not actually link anything. To get started, pair your Globe Suite™ APP in the Google Home APP. To get started, pair your Globe Suite™ APP in the Amazon Alexa APP. Tap "Scenes". Try a manual reset. The connection has been lost to your globe bulbs. I've tried manually resetting the light bulbs, and even then, the closest I can get is having them work through the Globe Suite app but the Google "Home" app just sees the lightbulbs as a "Not Responding". I have two products connected to your Globe Suite App on iOS. Then, tap "Discover Scenes" Step 4:. If your light is flashing Bright White / Dim White, it is in Rescue Mode and might not broadcast a network. No luck. On the 6 th time you will turn the light switch on and leave it on for mesh connection. Step 1: Create a Trigger Scene or Automatic Scene in the Globe Suite™ App using the steps above. If you have reset your light, and cannot see the LIFX network to set up the bulb again, try the steps for the light you have. If the bulb is too far away, it cannot connect. Open the Alexa App. Having a Smart home has never been so easy! I have also downloaded the c by ge app and connected the bulb which worked, but then tried to link the account to google home. Globe retrofit led downlighting. Go next to the bulb or lamp with your mobile, and check that you are well connected to Wi-Fi. Smart bulbs acting up? The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. I have daily occurrences of 3 to 5 Osram bulbs going “offline”. But are not showing as available to ST. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset of your C by GE lights. On the Right-hand corner there will be 3 dots. 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