HOWEVER! Saw "won't work on 5G" post. Everything else is working on our WiFi so I know that’s not the problem. On an iPhone. I cannot get past "connecting" on the app. I wish these review sites would actually read user forums for real life feedback. Withings WiFi scale syncs weight with BodyMedia site, won't let you hide from the truth Latest in Armband Facebook is working on its own operating system Makes scale useless. Withings user If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. I have/had this problem for about a month now. Returned the scale to vendor for a refund. (Software is up-to-date 551). This also works! I have a Motorola Android. If you have weight from a Withings scale fed to Garmin Connect via MyFitnessPal, it only keeps the latest measurement of the day. If I pasted the password from my PassWord manager, it didn't work. If I typed the password using the keyboard on my iPhone, it worked. Not using the Password manager did the trick. Discover how to use your Wireless Scale.The Wireless Scale measures weight and calculates BMI, instantly and seamlessly. In the app you’ll find health data that is easy to understand, personalized, and fully leverageable by you and your doctor. Scale worked fine for months, all the sudden stopped syncing two days ago. I'll definitely return the scale for a refund. You can pickup the Withings WiFi Scale here from Clever Training. Changed phone from 5G to 2G. can anyone point me to the proper directions to take it back to factory default settings? I'm not getting the body fat measurement but at least I can see my calorie intake, activity and weight on the Garmin Connect web site. I tried changing WIFI-mode to 811g an also remove security key...but until now, I cannot get to seem to connect to them. I have a same problem with my Body+. !!!!! Turns out you can't. Use spectrum wireless. I’ve not done anything different. Best 10 Connect Withings Scale To Wifi tested by reviewers. In the meantime a last update after another reply from Withings support: To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. I have no issue with my weight data always automatically syncing to Apple Health from my Nokia Body+ scale after every weigh-in, but I don’t believe it ever syncs the body fat % as well unless I manually open the Health Mate app. Select Other devices. The Withings scale is compatible with standard 802.11 b/g and connects to Internet via your Box (or WiFi router) like any other cordless peripheral. Hmmm, puzzled. Obese people w/ 40 BMI have more than double the risk of dying from COVID than someone with a healthy 24 BMI. Battery indicator says 80% but I'll replace the batteries anyway and see if that helps. Anyway, in the mean time I got my refund and will not purchase another one anytime soon. Last night I did a reset and an upgrade also. Connecting to a wireless scale through your computer is so first-quarter 2012. I've been trying to sync my Withings WiFi scale with HealthVault. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. If we have same issue, we all may have received specimens from same production batch with e.g. Cyndy Topliff [email protected] Select My Withings scale is brand new (or I have changed my WiFi … I followed the instructions to connect to my phone by downloading the app, turning on the device and attempting to connect. Just finding this thread as I have been fighting this issue myself for a bit now. This way even though blue tooth does not synch, ... not the Withings Support Team. Clearly this is some kind of Withings problem. But obviously I have no way of knowing this for certain. Not even from a competative brand. Thank you for the suggestion - I'm looking up the Arboleaf now. By doing so, you not only support the site (and all the work I do here) – but you also get a sweet discount. The only thing I can think of is a problem with a software-upgrade. Make sure the scale is not to far from your router. Will return my scale to sender too if the WiFi reset on my main router doesn’t work out. Withings sleep+ won’t connect to Wi-Fi. I tried both methods describe on the website to no avail. HealthVault shows it as a compatible device but I couldn't figure out how to connect it. Still cannot find. OK. What good is all these features if you can't get your data off of the scale?! After trying all of your recommended steps to connect my Body+ 2018 scale to the WiFi, it still does not connect. Attempting to connect Health Mate app to a wireless scale. Here's the response I got from Withings customer support... "Jan 26, 14:12 Hello, Thank you for your question about importing your data into Health Vault from Withings. When I go to the Health Mate app and try to give the app my wifi name and password, the app says that the "Password cannot be empty", even though I've typed the password in. I … I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. I received the new scale, same problem... WiFi router reset didn't fix the connectivity either. Kelly Hodgkins ... it’s come in handy being able to just send the data to our doctors nice we’ve switched to telemedicine, also Withings is my fav I’ve got the body scale and the BP cuff! 🏻‍♀️. Maybe that's an indication that there is no solution for it. Random! Something WiFi connected to help me monitor my weight loss! ... Wireless … Get on the scale; it instantly displays your weight and analyzes your fat mass. Cannot find scale. I have changed settings to 2.4 only, etc,etc, but no-go. So i’m sure i am way out of warranty range (well played withings support, if you don’t respond timely eventually your customers are stuck with the product). I'm an IT guy and have tried everything I can but it just won't reconnect (it did originally connect fine when I got it about 2 weeks ago but lost connectivity and now won't reconnect no matter what I do). More disappointing is that i’vE had my scale for over a year and it used to work fine, but now it doesn’t connect. Bluetooth link simply doesn't work ("not connected" no matter what I do) and wifi setup doesn't work because I'm told the password is incorrect. Check out our top pick. Fortunately I had a Withings scale as well. I think their battery algorithm might be busted and doesn't account for high curent draw from wifi chip. Someone can pickup my … Instead I went with a Withings Scale. I'm having this problem now. Thought it was just me. Anyone know how to solve or phone number of manufacturer help desk? If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Select your profile icon in the upper right-hand corner. I'll continue to use the scales in bluetooth mode for the time being but I'm very annoyed that a feature that I've paid for has suddenly stopped working. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Trust me - return it and buy an Arboleaf. Discover our award-winning smart scales, hybrid smartwatches & … Select Configure a Wifi BodyScale WBS01. Took about 5 minutes to get it working. I changed my wireless SSID this weekend and have spent the last 2 days trying to get the Aria to connect. Select My devices. This video shows you how quick and easy it is to set up a Withings smart scale. Never once has it fallen off the network, required a hard reset, or failed to turn on. - A PC, Mac or Linux computer* with a USB socket available. This is very interesting!!! Note that the scale won’t work with WiFi networks that require you to sign-in (such as at a hotel). Note that this community is supported by its members, not the Withings Support Team. Every time I've entered wifi setup and correct password, I get error message that password is incorrect. I don’t understand either why their support people don’t reply in their own forum (to this thread). May be this by our scales downloaded latest firmware package from the Withings/ Nokia server has become currupt? Body won't connect to new wifi network 0. nuanced June 11, 2020 23:21; Follow. Review summary for Withings Body Smart Body Composition Wi Fi Digital Scale with smartphone app, based on 980 user reviews: OVERALL - 7.2/10. The Withings Body+ scales will connect to your WiFi network and update your weight in the Withings weight app automatically. No other issues except won’t connect to my 2G WiFi. For anyone else that has this issue.. This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. Tried with scale next to router, phone next to scale. Still cannot find. Much better, easy setup, no wireless glitches and great historical reporting! I tried the wifi hotspot also with my Pixel2 and works fine. With its WiFi connection, the scale records all your measurements. So all I can put it down to is faulty firmware, but I have no idea if there was an update or not. - Internet connection provided by a WiFi box (or WiFi router). Make sure your router complies with the following technical specifications: WiFi frequency band: 2.4GHz only, 802.11b/g/n ("Dual-Band" or 5GHz not supported); Security mode: WEP, WPA, WPA2; Subnet mask: 255.255.255.0 only; Broadcast of SSID: Enable (the scale can't be installed if SSID is hidden). I had to change the batteries last week, and since then, no wifi connection. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. The first wifi scale connected to the internet to automatically register weight, fat and bmi calculation. Aha good test! Probing battery voltage during high drain (wifi) would probably be required to accurately show discharged batteries as discharged, if this is the issue. Also, considering this is a Withings support forum, I find it concerning that no Withings support personnel have weighed in here to address the issue one way or the other. Go to the Online Dashboard from your computer with your Withings account. To all: good luck making this promising product work, hopefully it does work out for you. I am (in an odd way) so glad I found this tread. Always the message "Please try to get closer....." But this message has nothing to do with this problem. Follow the instructions in the ops manual on connecting your scale to WiFi. 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I typed the password from my password manager, it only keeps the latest measurement your! A decade being far from router, phone next to router, phone to! I’Ve had my scale for over a year it politely asks for new batteries it... Won ’ t connect to my WiFi by downloading the app you’ll find Health data that is easy to,... The new scale, same problem '' post it is to set up a Withings smart scale see... Your profile icon in the mean time I 've been trying to to... Works fine, router same as it ever was, does n't sync any measurements as.

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